Procore Software Review: Culp Construction

User Review

TaylorMaxfield
5

Company Culp Construction
Tools Used Procore
Overall User Rating 4.6
Views 1003
Votes 13

Review Summary

Before purchasing Procore software, high-end and residential construction firm Culp Construction created a veritable paper trail in the course of its many projects. Since implementing the construction project management software about one to two years ago, the firm has seen its bottom line increase while cutting back on time-consuming administrative chores.

"We make more money and are a lot more efficient," said Taylor Maxfield, who is one of more than 10 people who use the software at Culp Construction. "We use the product to efficiently and easily detail the intricacies of construction including the schedules, notification of changes, daily logs, day-to-day communication and any issues that could be considered cost-impact items."

With a price under $5,000, Procore software was worth the investment and, in at least one instance, was responsible for a boost to the company's bottom-line, Maxfield said. "We had a job that the owner did not want to pay for additional work," he said. "We were lucky that the job was on Procore because the documentation made it an easy case for us to settle."

User support, whether it is from the developer's help desk or via its user documentation, is helpful, Maxfield said, especially when it comes to guiding users through all the software's capabilities.

Overall, Maxfield rated Procore software a perfect 10 out of 10.

Full Review

How long have you been using this tool?: 

We've been using Procore software for about two years.

What kinds of construction projects do you mostly work on?: 

Culp Construction does commercial, institutional and residential construction.

Where did you obtain it?: 

We bought it through a Procore Technologies sales representative.

How much did you pay?: 

I do not have the specific numbers, but I think we bought the original setup for around $3,000 to $5,000. (Procore's rates vary depending on the number of, and size of, construction projects for which a contractor is using the software.)

How are you using this product?: 

We use the product to efficiently and easily detail the intricacies of construction including the schedules, notification of changes, daily logs, day-to-day communication and any issues that could be considered cost-impact items.

Why did you pick this product?: 

We liked Procore's ease of use and the fact that it's Internet-based -- it can be accessed by anyone anywhere.

Was this product compatible with the software programs you were already using?: 

Yes.

Before you bought this product, were you using a different one to do the same job? : 

No. We were using a paper-based system.

How many people are using this software? : 

More than 10 people at Culp Construction are using Procore software.

Comparing the way you work now with the way you worked before you bought this tool, what has changed? : 

We make more money and are a lot more efficient.

Can you give us an example of a job where this tool really made a difference?: 

We had a job in which the owner did not want to pay for additional work. We were lucky that the job was on Procore because the documentation made it an easy case for us to settle.

Can you estimate how much time or money you saved or other measurable benefits your firm realized using this tool?: 

Procore is an effective medium for the three things in construction that are most important: notification, notification and notification. Not having to hunt down documentation is a huge savings. The time saved is immeasurable. We have gone from a paper-based daily report to paperless daily reports; that alone has saved us a huge amount of effort. We can resource documentation so much easier that it is a night and day difference.

What are the best features (for your business) in this tool?: 

I'd say the communications and daily reports are the best features for us.

Do you think it's a fair value for the price you paid?: 

Absolutely!

What would you change about the product if you could?: 

There is so much that I don't know about the new system that it is hard for me to comment. I basically use the older version. Ask me this in a year and I will give a more accurate answer.

Are there features that you don't use?: 

I don't use the Submittal tab on the old system.

Who would you recommend use this tool?: 

I would suggest Procore to any general contractor.

How much computer experience do you think someone needs to use this tool effectively?: 

You should have medium skill level to fully utilize the system. To use the simple features, you only need to understand how to use email.

Did it take much training (or studying) to learn to use this tool?: 

It didn't take much effort, but it did take about a week to learn what the system was capable of. I have not yet learned all of the new features offered on the Ruby on Rails system.

Have you ever called the company's support lines and asked for help?: 

Yes, and they are very helpful.

How would you rate the user documentation? : 

I'd give it a very high rating. It's very helpful.

When the next version of this software comes out, will you upgrade to it?: 

Yes.

Overall, on a scale of 1 to 10, how would you rate this tool?: 

10.

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