Procore Software Review: Bender Chaffey

User Review

JamesMcNeal
5

Company Bender Chaffey
Tools Used Procore
Overall User Rating 4.6
Views 565
Votes 13

Review Summary

"Great job, Procore. This software is very helpful in our day-to-day job," said James McNeal of Bender Chaffey. "Tasks that took many tools we can now do with one." McNeal and his colleagues had previously been using Microsoft Excel, Word, Outlook, Access, Project, as well as an outside source for moving files and the occasional pen and paper for calculationd. They still use these programs, but Procore makes it much easier to transfer and share the information, McNeal said: "All the information is in one place. You have multiple tabs relating to each other. You have the capability to transfer large files at one time."

Overall, McNeal rated Procore software a 9.9 out of 10. He concluded: "Thanks, and we look forward to the future enhancements."

Full Review

How long have you been using this tool?: 

About two years.

What kinds of construction projects do you mostly work on?: 

New residential in the Pacific Northwest.

Where did you obtain it?: 

Through a Procore Technologies sales representative.

How much did you pay?: 

I pay $195 per project on which I use Procore. Another benefit is that Procore has worked with us to get projects on as test projects to help get the information loaded during the bidding process. This is done at no cost and is a great benefit to track at the start of bidding.

How are you using this product?: 

I use Procore for day-to-day construction project management tasks.

Why did you pick this product?: 

Procore was a product we could implement as a company-wide system.

Was this product compatible with the software programs you were already using?: 

No.

Before you bought this product, were you using a different one to do the same job? : 

No.

How many people are using this software? : 

More than 10.

Comparing the way you work now with the way you worked before you bought this tool, what has changed? : 

Procore has been very instrumental in helping us get organized. It helps keep work items and other information all in one spot.

Can you give us an example of a job where this tool really made a difference?: 

It has helped on all three construction projects I am currently managing.

What are the best features (for your business) in this tool?: 

Relationships, Tracking, Reports, and information collaboration.

Do you think it's a fair value for the price you paid?: 

Yes.

What would you change about the product if you could?: 

Adding features to suit individual companies needs is a bonus. The new face book may help enhance communication between contractors for the best end product.
 

Are there features that you don't use?: 

We would use all features with enhancements to fit our needs.

How much computer experience do you think someone needs to use this tool effectively?: 

All users need to know is basic Web searching.

Did it take much training (or studying) to learn to use this tool?: 

On-the-fly training worked well for me.

Have you ever called the company's support lines and asked for help?: 

The customer service is outstanding.

How would you rate the user documentation? : 

Procore software's documentation needs additional video tutorials to help us ensure that subcontractors are using it properly.

Overall, on a scale of 1 to 10, how would you rate this tool?: 

9.9. Great job. I enjoy Procore very much.

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